Returns & Exchanges
We want you to love your Afends gear, but if something isn't right, we offer easy returns within 30 days of purchase for all full-priced items. Our commitment to sustainability means we encourage mindful shopping to reduce our collective environmental footprint.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Outcome
Select whether you would like an exchange for a different size, a store credit with a bonus top-up, or a refund to your original payment method.
Pack and Post
Securely pack your items in their original compostable packaging and attach the generated shipping label before dropping it off at your nearest postal hub.
Processing and Confirmation
Once your return is received and inspected at our warehouse, we will process your request within 5 business days and send a confirmation email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing